Warranty & Additional Protection

Ongoing Support

Every new Volvo comes with a manufacturer's warranty of 3 years* or 100,000kms years, allowing you to relax in the knowledge that, from paintwork to our state-of-the-art engine management systems, we've got it covered.

Up to 5 years Warranty

Federal Auto Cars offers a 2-year extension to the manufacturer's warranty. So you get to enjoy additional protection up to 5 years or 175,000 whichever comes first.

The Federal Auto Extended Warranty Programme (EWP) is a unique comprehensive mechanical & electrical breakdown protection designed in collaboration with PanGlobal Insurance Berhad for new Volvo cars purchased exclusively at Federal Auto Cars Sdn Bhd only.

1. The warranty is in force from the date of registration for up to 3 years or 100,000km, whichever comes first.
   
   
2. The warranty covers Volvo parts which have, in the opinion of Volvo or its authorised dealer, failed or become defective. Volvo shall, at its sole discretion, have repaired or exchanged such failed or defective parts free of charge. The parts replaced under the warranty shall become the property of Volvo.
   
   
3. The warranty only covers your Volvo if it is at all times properly used and serviced by Volvo authorised dealers regularly at recommended intervals, and according to the procedures set by the service booklet.
   
   
4. The warranty shall become null and void if your Volvo or any part thereof has been subjected to.
   
   
   1. any installation, modification, addition or alteration, in part or in whole, of any part, material, accessory equipment not manufactured or authorised by Volvo i.e. non-genuine parts; or
      
      
   2. any actual or attempted servicing, modification, addition or alteration, in part or in whole, by unauthorised dealers; or
      
      
   3. any incorrect or unreasonable usage or usage in a manner for which your Volvo is not designed, including but without limitation, use of your Volvo in severe or extreme terrain or conditions or in motor racing sports or such similar activity; or
      
      
   4. any improper handling and storage.
      
      
5. The warranty does not cover any damage, failure or loss arising from normal wear and tear resulting from regular usage of your Volvo from exposure to natural and unnatural elements, or from the overloading of your Volvo (Please refer to the manual for the recommended load capacity). In addition to the above, the warranty does not cover any damage, failure or loss arising from the matters set out in the warranty booklet under the heading "Exclusion from the warranty". The warranty shall not be construed as rendering it obligatory on Volvo to replace or repair any Volvo car part if the seal to such part is broken or has been tampered with.
   
   
6. Volvo's liability under this warranty is strictly limited to the repair or replacement of parts as Volvo, in its sole discretion, deems appropriate and Volvo shall not be liable for any direct or indirect, special or consequential loss damage costs expenses or other claim (whether caused by negligence of Volvo, its servants, agents or authorised dealers or otherwise) or any contingent or resulting liability arising out of or in connection with any failed or defective parts.
   
   
7. Claims under this warranty shall be made by you by presenting your Volvo, accompanied by the original copy of the service and warranty booklet to Volvo or its authorised dealer.
   
   
8. Volvo shall be entitled to vary, amend and modify any of the terms and conditions of this warranty and at any time or when applicable and appropriate due to any circumstances.
   
   
9. The warranty shall be governed by and construed in accordance with the laws of Malaysia.
   
   
10. Volvo shall have the right to determine the validity of any warranty claim at its sole and absolute discretion and any such decision of Volvo in respect of the validity thereof shall be final and conclusive.